Privacy Policy

1. Introduction

Levos AI, Inc. ("Levos," "we," "us," or "our") operates levos.ai and the Levos workforce intelligence platform (together, the "Services"). This Privacy Policy explains what information we collect, how we use it, how we protect it, and your rights regarding it.

By using our Services, you agree to the collection and use of information in accordance with this policy. If you do not agree, please do not use our Services.

2. Information We Collect

2.1 Information You Provide

• Account information: name, work email address, job title, company name

• Communications: messages you send us via contact forms or email

• Demo requests: information submitted when requesting platform access

2.2 Behavioral Metadata (Platform Customers)

For enterprise customers, Levos collects behavioral metadata only — never message content, file content, or personal communications. We collect:

• Activity timestamps and frequency patterns from connected workplace tools

• Collaboration graph data (who works with whom, not what is communicated)

• Tool usage patterns and adoption metrics

• Aggregate productivity signal data

2.3 Automatically Collected Information

• IP address, browser type, operating system

• Pages visited, time on page, referring URL

• Cookie identifiers (see our Cookie Policy)

3. How We Use Your Information

We use the information we collect to:

• Provide, operate, and improve the Services

• Respond to your inquiries and fulfill demo requests

• Send product updates, security notices, and administrative messages

• Generate aggregated workforce intelligence insights for platform customers

• Analyze usage trends to improve platform performance

• Comply with legal obligations

We do not sell your personal data to third parties. We do not use employee behavioral data to make automated decisions that affect individual employment.

4. Data Sharing

We may share your information with:

• Service providers: trusted third parties who assist in operating our Services (hosting, analytics, email delivery), bound by confidentiality obligations

• Your employer (platform customers): workforce analytics are shared with your organization's authorized administrators in aggregate form

• Law enforcement: when required by applicable law or valid legal process

• Business transfers: in connection with a merger, acquisition, or sale of assets, with notice to users

5. Data Retention

We retain personal data for as long as necessary to provide the Services and fulfill the purposes outlined in this policy, or as required by law. Enterprise behavioral metadata is retained according to the terms of your organization's service agreement. You may request deletion of your personal data by contacting us at legal@levos.ai

6. Security

We implement industry-standard security measures including TLS encryption in transit, AES-256 encryption at rest, role-based access controls, and regular security audits. No method of transmission or storage is 100% secure. We will notify affected users of any confirmed data breach as required by applicable law.

7. Your Rights

Depending on your location, you may have the right to:

• Access the personal data we hold about you

• Correct inaccurate or incomplete data

• Request deletion of your personal data

• Object to or restrict our processing of your data

• Data portability (receiving your data in a machine-readable format)

• Withdraw consent where processing is based on consent

To exercise any of these rights, contact us at legal@levos.ai. We will respond within 30 days.

8. Cookies

We use cookies and similar tracking technologies. For full details, see our Cookie Policy.

9. Children's Privacy

Our Services are not directed to individuals under the age of 16. We do not knowingly collect personal data from children. If you believe we have inadvertently collected data from a child, contact us at legal@levos.ai.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the new policy on this page and updating the "Last updated" date. Your continued use of the Services after any changes constitutes acceptance of the updated policy.

11. Contact Us

If you have questions about this Privacy Policy or our data practices, contact us at:

Levos AI, Inc.
Email: legal@levos.ai
Website: levos.ai